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SLA - Service Level Agreement
As a contract customer with Tollpost Globe, we’ll happily enter into a Service Level Agreement (SLA) with you.
 
Service Level Agreements are measured and reviewed at scheduled improvement meetings, which ideally are held every six months or every quarter. Service Level Agreements are reviewed during scheduled improvement meetings Where non-conformances are identified, corrective measures are implemented in Tollpost Globe and/or within the customer’s (your) organization. 

Non-conformances and corrective measures are followed up using concrete action plans.

SLAs are accessible via My Page
 
 
 
 
Would you like to know more?
Our salesdepartment will help you optimize your transport and logistics

Please contact our sales department

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